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Verbal & Written Communication Skills

Improve Your Communication Skills
Mind Tools, Essential Skills for an Excellent Career
Fowler and J Manktelow
Improve Your Communication Skills
Inc.com, The Daily Resource for Entreprenurs
Includes information on giving presentations and running meetings
How to Learn Assertive Communication in Five Simple Steps
Your Guide to Stress Management, E Scott
"Stress Management," About.com
Advancing Education in Interpersonal and Communication Skills (PDF)
Accreditation Council for Graduate Medical Education (ACGME) Outcome Project
How to Formulate and Answer Clinical Questions
- High Yield Clinical Questions, from Effective Teaching Strategies
  S Hayden, MD, FACEP, Dept. of Emergency Medicine, UCSD Medical Center
  - Why do you believe that to be true?
  - How did you reach that conclusion?
  - What led you to that decision?
  - Why is (X) approach better than (Y) approach?
  - Why is that information important?
  - What will happen if you don’t do (X)?
  - What is the association between (X) and (Y)?
- Weinfeld JM, Finkelstein K. How to answer your clinical questions more efficiently. Fam Pract Manag., 2005 Jul-Aug;12(7):37-41.
How to Write Objectives
- How to Write Clear Objectives
  The Pennsylvania State University
Hobson EH, Waite NM, and Briceland LL. Writing tasks performed by doctor of pharmacy students during clerkship rotations. Am. J. Health Syst. Pharm., Jan 2002; 59:58 - 62.
Other Resources
- Communicating Effectively, A Desktop Guide to Punctuation, Grammar, Format, and Style (2002), by MR Summerfield
- Communication Skills for Pharmacists(2005), 2 nd edition, by B Berger
- Communication Skills in Pharmacy Practice: A Practical Guide for Students and Practitioners (2002), 4th edition, by W Tindall, R Beardsley, and C Kimberlin
- Interpersonal Communication in Pharmaceutical Care (1994), by H Meldrum
- Writing, Speaking, and Communication Skills for Health Professionals (2001), by S Barnard, K Hughes, D St.James, Health Care Communication Group, K. Hughes
- A Behavioural Approach to Pharmacy Practice (2000), by PR Gard (Editor)
- The Handbook of Communication Skills (1996), 2nd edition, by O. Hargie

Verbal & Written Communication Skills

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