Information on this room is designed to present the basic concepts and fundamental principles of quality improvement.

Read about the pharmacist's role in quality improvement:
The ASHP Discussion Guide on The Pharmacist's Role in Quality Improvement [PDF]

The Basics

• QI Basics Web-Based Educational Symposium
• The ASHP Discussion Guide on The Pharmacist's Role in Quality Improvement [PDF] how pharmacists can participate in and lead improvements in quality of care
• Ten Tips for Establishing Quality Improvement Programs
• Podcast of Aligning Incentives for Quality:  Pharmacy's Role in Achieving Hospital and National Goals by Dr. Kasey Thompson

Tutorials

• ASHP Quality Improvement Initiative Self-directed Learning Module  An interactive learning needs assessment
• Duke University Online Training: patient safety and quality improvement training modules from Duke University Medical Center
• Kaiser Foundation Tutorials on Health Policy Issues [11/28/2007] multimedia presentations on health policy issues, research methodology or the workings of government
• Society for Hospital Medicine QI Primer (PowerPoint)  [11/28/2007] a template for teaching health care quality improvement
• American Society for Quality  [11/28/2007] Basic tools and tutorials on general quality topics

QI Frequently Asked Questions

Answers to questions like: What is quality improvement and why is it important? What is the role of the pharmacy department in QI? Read all FAQ's

QI Glossary

A list of frequently utilized terms relating to pharmacy quality improvement and their definitions.  Read more

Tools for Practice

Basic Tools for Practice

• Failure Mode and Effects Analysis (FMEA) Guide [PDF]
• Quality Learning Program (Concordia University)
• Rapid Cycle Methodology Quick Reference [PDF] (current content)
• Improvement Tools Quick Reference [PDF] (current content)
• Running Effective Meeting Quick Reference [PDF] (current content)
• Driving Change Concepts Quick Reference [PDF] (current content)
• Tools from the Deming Institute
• IHI tools (includes FMEA)
• Performance Improvement Tools from Loyola University Health-System
• Agency for Healthcare Quality and Research Tools and Resources
• American Hospital Association Quality Center
• America’s Health Insurance Plans: The Tools and Techniques of Improved Medication Use
• Introduction to Rapid Cycle Improvement [PDF] (current content)
• ASHP Presentations on Quality Improvement Topics NEW