LIVE, interactive webinar...
How to Align Pharmacy Practice with Quality Initiatives

Tuesday, September 29, 2009
12:00 noon – 1:00 p.m. EDT

Audio

Click here [MP3, 16 megs] to listen to the webinar that was held on September 29, 2009. (Depending on your connection, this may take a few moments to download.)

Handout and Related Resources

Click here to listen to a related QI audiofile on Effective Reporting of Quality Performance Metrics.

Click here to view and print a QI issue brief on "Navigating The Joint Commission Performance Improvement Standards: Issues for Pharmacy."

Click here to download the handout [PDF].

Method and Format

This online activity consists of audio and a handout of presentation slides. Please print out the handout before starting the audio file so that you can view the slides.

Continuing Education Information

This is an informational webinar only. Continuing education credit is not available for this activity.

Target Audience

This symposium will be beneficial for health-system pharmacists with an administrative, clinical, or distributive practice and all pharmacists with an interest in quality improvement.

Webinar Overview

Quality improvement should be incorporated into all aspects of your practice, but how can you connect quality measures with your daily activities and where do you start? This webinar will provide ideas on how to align your practice with quality initiatives. Practical strategies for pharmacy managers, clinical specialists, and front-line pharmacy staff will be shared with participants.

Learning Objectives

• List a source of information that you can use to determine how your institution is performing on medication-related quality indicators.
• Cite a mechanism that a hospital could use to improve operational performance.

Faculty

Kenneth Maxik, M.B.A., B.S.Pharm., CHE
Director of Patient Safety and Pharmacy Compliance
CompleteRx
Houston, Texas

Mr. Kenneth Maxik is the Director of Patient Safety and Pharmacy Compliance for CompleteRx Ltd. He has over 20 years of hospital operations, management consulting, and healthcare executive experience. Mr. Maxik has managed a broad spectrum of engagements throughout the U.S. in the areas of general operations improvement, pharmacy compliance, patient safety initiatives, and hospital benchmarking.

Prior to joining CompleteRx, Mr. Maxik was a Regional Vice President for a pharmacy management firm. Mr. Maxik's professional experience also includes consulting work for a Fortune 50 Firm and in hospital administration.

Mr. Maxik has a Masters in Business Administration from Syracuse University and a Bachelors of Science in Pharmacy from Albany College of Pharmacy.

Disclosure Statements

ASHP requires that all individuals involved in the development of program content disclose their relevant financial relationships and that conflicts of interest be identified and resolved prior to delivery of the activity.

The faculty and planners report the following relationships:

• Mr. Maxik reports no relationships pertinent to this activity
• Ms. Thomas reports no relationships pertinent to this activity

Frequently Asked Questions for Webinars

What is a live webinar?
A live webinar brings the presentation to you – at your desk, in your home, through a staff in-service. You listen to the speaker presentation in “real time” as you watch the slides on the screen. You will have the opportunity to ask the speaker questions at the end of the program. Please join the conference at least 5 minutes prior to the schedule start time for important program announcements.

What if I would like to arrange for my colleagues to participate in this webinar as a group?
One person should register for the webinar. That person will receive the webinar computer linking and telephone dial-in instructions via email. Groups may participant using one phone line (speaker phone).

What do I need in order to participate in the webinar?

1. Telephone to dial the toll-free number and listen to the presentation.
2. Computer with internet access and basic system requirements. When you register, the webinar system will assess your system to ensure compatibility.

Webinar System Requirements

PC-based attendees
Required: Windows® 2000, XP Home, XP Pro, 2003 Server, Vista

Macintosh®-based attendees
Required: Mac OS® X 10.3.9 (Panther®) or newer

Contact ASHP Advantage for assistance or questions.

Planned and conducted by ASHP	Supported by sanofi-aventis