Listed below are all the education sessions for the 2010 National Residency Preceptors Conference. Attendees can process their CE online for participating in ASHP activities at this meeting through the ASHP Learning Center.
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Friday, August 20
Deeper DiSCovery: How to Use the DiSC Model to Understand Your Residents
Friday, August 20, 9:30 am – 10:45 am
Repeats at 10:50 am – 12:05 pm
ACPE Activity #204-000-10-150-L04P / 1.25 Credit Hours / Knowledge-Based
Learning Objectives:
- Explain the DiSC model of communication.
- Describe communication styles and how they may come across to other people.
- Identify the preferred style of others and what adjustments might be needed to successfully communicate with people who have a different style than yours.
- Describe the value in having different communication styles on a team.
Leslie Stein, professional life coach
If Only There Were an App for That! Coaching Residents to Become Student Preceptors
Friday, August 20, 9:30 am – 10:45 am
ACPE Activity #204-000-10-151-L04P / 1.25 Credit Hours / Knowledge-Based
Learning Objectives:
- Discuss value and limitation of including precepting in postgraduate training.
- Identify resources to develop preceptor knowledge and skills in postgraduate trainees.
- Discuss strategies for including precepting in a postgraduate training program.
Mary M. Hess, PharmD, FASHP, FCCM, Associate Dean, Jefferson School of Pharmacy
Customized Plans: One Size Does Not Fit All
Friday, August 20, 9:30 am – 10:45 am
Repeats Saturday, August 21, 8:50 am – 10:05 am
ACPE Activity #204-000-10-152-L04P / 1.25 Credit Hours / Knowledge-Based
Learning Objectives:
- List the components included in a customized residency plan.
- Summarize the process used to develop a customized residency plan.
- Compare initial and quarterly customized residency plans.
Michelle McCarthy, PharmD, Director, PGY1 Pharmacy and PGY2 Drug Information Residency Programs, University of Virginia Health System
Developing a Monumental Mentoring Program for Residents and Preceptors
Friday, August 20, 9:30 am – 10:45 am
Repeats 3:00 pm – 4:15 pm
ACPE Activity #204-000-10-153-L04P / 1.25 Credit Hours / Knowledge-Based
Learning Objectives:
- Describe expectations of formal mentoring programs.
- Compare and define behavioral roles of preceptors, supervisors, mentors and protégés based on current practice and research; and on personal experience.
- Identify evaluation criteria for mentoring roles and programs.
Rebecca Phillips, PhD, Vice President, Education and Training, Cincinnati Children's Hospital Medical Center
Anne Lesko, PharmD, Senior Clinical Director, Pharmacy, Cincinnati Children’s Hospital Medical Center
Do You Care How I Learn: Using the PILS Model for Effective Pharmacy Learning
Friday, August 20, 9:30 am – 10:45 am
Repeats 1:30 pm – 2:45 pm
ACPE Activity #204-000-10-154-L04P / 1.25 Credit Hours / Knowledge-Based
Learning Objectives:
- Describe common resident learning preferences and resources to have residents’ determine their preferences for themselves.
- Identify your preferred teaching style as a pharmacy preceptor and consider what impact this may have on resident learning.
- Identify practical solutions to learning style issues when solving difficult resident case scenarios.
Craig Cox, PharmD, BCPS, Associate Professor of Pharmacy Practice, School of Pharmacy, Texas Tech University Health Sciences Center
Super Preceptor: Handling Difficult Situations in Residency Programs
Friday, August 20, 9:30 am – 10:45 am
Repeats 3:00 pm – 4:15 pm
ACPE Activity #204-000-10-155-L04P / 1.25 Credit Hours / Knowledge-Based
Learning Objectives:
- Identify interpersonal issues that may lead to differences in learning and comprehension.
- Explain the significance of clear expectations and well-defined performance measures for both preceptors and residents.
- Describe ways to anticipate and prevent potentially difficult situations surrounding resident performance.
Margaret Chrymko, PharmD, MA, FASHP, Clinical Pharmacist, Erie VA Medical Center
Doug Covey, PharmD, FCCP, MHA, CDE, Clinical Pharmacy Specialist, James A. Haley VA Hospital
Getting Beyond Recall - Posing Questions to Ponder, Probe, and Problem Solve
Friday, August 20, 10:50 am – 12:05 pm
Repeats Saturday, August 21, 8:50 am – 10:05 am
ACPE Activity #204-000-10-156-L04P / 1.25 Credit Hours / Knowledge-Based
LearningObjectives:
- State at least three reasons why asking effective questions facilitates learning.
- Describe at least two methods for formulating effective questions.
- Formulate effective questions in a role play scenario.
Stuart T. Haines, PharmD, FCCP, FASHP, FAPhA, Professor and Pharmacotherapy Specialist, University of Maryland School of Pharmacy
The Amazing Race: Strategies for Creating a Preceptor Development Plan
Friday, August 20, 10:50 am – 12:05 pm
Repeats Friday, 3:00 pm – 4:15 pm
ACPE Activity #204-000-10-157-L04P / 1.25 Credit Hours / Knowledge Based
Learning Objectives:
- Discuss top preceptor development issues identified among peers.
- Describe the development of a preceptor plan based on needs assessment, and discuss specific strategies such as preceptor roundtables and online learning management systems that enhance preceptor development activities.
- Share additional methods that can be used to complement a meaningful learning experience for residency preceptors.
Sherri Ramsey, DPh, BCPS
Samaneh Wilkinson, MS, PharmD, Clinical Manager, Residency Coordinator, The University of Kansas Hospital
Holly Phillips, PharmD, Multidisciplinary Project Coordinator and PGY1 Residency Program Director, University of Colorado Hospital
New Frontiers in Resident Assessment –
Using ResiTrak and PharmPortfolio to Improve Resident Assessment
Friday, 10:50 am – 12:05 pm
ACPE Activity #204-000-10-158-L04P / 1.25 Credit Hours / Knowledge-Based
Learning Objectives:
- Describe the newest tools in ResiTrak to help with program management.
- Describe how portfolio-based learning can be used within a program to better evaluate residents, preceptors and the overall program.
- Indentify ways to incorporate continuous professional development into your residency program through the use of a learning portfolio.
Scott McCreadie, PharmD, MBA, President, McCreadie Group, Inc.
Allie D. Woods, PharmD, Pharmacy Informatics Resident, University of Michigan Hospitals and Health Centers
Time Management: Let's Do the Time Warp Again!
Friday, 10:50 am – 12:05 pm
Repeats Friday, 3:00 pm – 4:15 pm
ACPE Activity #204-000-10-159-L04P / 1.25 Credit Hours / Knowledge-Based
Learning Objectives:
- Describe at least three techniques for using technology to become more productive at work.
- Develop a personal time management action plan.
- Describe how to guide your resident through development of a personal time management action plan.
Suzanne Turner, PharmD, Pharmacy Clinical Specialist, Residency Coordinator, Lee Memorial Health System
Marjorie Shaw Phillips, MS, RPh, FASHP, Clinical Research Pharmacist and Medication Safety Coordinator,MCG Health
Marketing Your Residency--Standing Out in a Sea of Options
Friday, 10:50 am – 12:05 pm
ACPE Activity #204-000-10-160-L04P / 1.25 Credit Hours / Knowledge-Based
Learning Objectives:
- Identify the market for your residency program.
- Identify the differences between your residency and others.
- Describe how to get your message to the most likely student candidates.
Charles Daniels, RPh, PhD, FASHP, Pharmacist-In-Chief, School of Pharmacy and Pharmaceutical Sciences, University of California San Diego
Do You Have Emotional Intelligence? Is Your EQ More Important Your IQ
Friday, 1:30 pm – 2:45 pm
Repeats: Friday, 3:00 pm – 4:15 pm
ACPE Activity #204-000-10-161-L04P / 1.25 Credit Hours / Knowledge-based
Learning Objectives:
- Differentiate among cognitive intelligence, personality traits, and emotional intelligence.
- Examine and apply EQ evaluation tools.
- Explain the value of and need for emotional intelligence in residency.
Ira Todd Cohen, MD, MEd, Associate Professor of Anesthesiology and Pediatrics, Department of Anesthesiology and Pain Medicine, Children's National Medical Center
Karen Smith, MD, MEd, Chief Medical Officer,HSC Pediatric Center
Christiane Corriveau, MD, MEd, Division of Pharmacy Practice, University of Cincinnati
What's Wrong? Identifying Learning Disabilities and Other Blocks to Success
Friday, 1:30 pm – 2:45 pm
Repeats: Friday, 3:00 pm – 4:15 pm
ACPE Activity #204-000-10-162-L04P / 1.25 Credit Hours / Knowledge-Based
Learning Objectives:
- Identify features of learning disabilities and ADHD/ADD in young adults.
- Explain the important role of executive functioning in pharmacy practice.
- Describe the potential benefits of neuropsychological and psychological evaluations for residents who are struggling.
Laurie Dietzel, PhD, Dietzel Butler & Associates, LLC
Life Is More than Work: Socialization within Health-System Pharmacy Practice
Friday, 1:30 pm – 2:45 pm
ACPE Activity #204-000-10-163-L04P / 1.25 Credit Hours / Knowledge-Based
Learning Objectives:
- Define the terms socialization and organizational culture.
- Identify three activities that may facilitate socialization.
- List three potential benefits of successful socialization.
Jim Besier,RPh, PhD, FASHP, PGY1 Residency Program Director, Health Alliance of Greater Cincinnati
Marianne Ivey, PharmD, MPh, FASHP, Vice President, Pharmacy Services, Health Alliance of Greater Cincinnati
Don't Be a Twit: Online Identities, e-Professionalism, and Residents
Friday, 1:30 pm – 2:45 pm
Repeats Saturday, 8:50 am – 10:05 am
ACPE Activity #204-00-10-164-L04P / 1.25 Credit Hours / Knowledge-Based
Learning Objectives:
- Identify 1 potential negative and 1 potential positive implication of professionals using social media.
- List the 2 characteristics that differentiate e-professionalism from professionalism.
- List at least 2 reasons why e-professionalism has become an important construct for consideration in the professions.
Jeff Cain, MS, EdD, Director of Education Technology, University of Kentucky College of Pharmacy
Show Me the Money: Funding PGY1 Residency Training Programs
Friday, 1:30 pm – 2:45 pm
ACPE Activity #204-000-10-165-L04P / 1.25 Credit Hours / Knowledge-Based
Learning Objectives:
- Explain the differences between federal funding programs for medical residencies and those for pharmacy residencies.
- List costs associated with training of pharmacy residents that are eligible for Medicare GME pass-through reimbursement.
- Prepare a financial justification for initiating or expanding a pharmacy residency program.
Douglas Miller, BS, PharmD, Senior Consultant, Visante, Inc.
Tom Woller, MS, FASHP, Vice President, Pharmacy Services, Aurora Healthcare, Inc.
Residency Pearls: Bits of Wisdom, I
Friday, 4:20 pm – 5:30 pm
ACPE Activity #204-000-10-174- L04P / 1.0 Credit Hours / Knowledge-Based
Learning Objectives:
- List innovative ways to provide preceptor development.
- List effective strategies for training residents in time management, organization, and self-evaluation.
- Describe effective precepting strategies in unique areas such as the emergency department.
With exactly 5 minutes apiece, each presenter shares one powerful idea, concept, or practice that has proven useful in day-to-day practice, and may not be widely known, understood, published, or taught.
Moderator: Kristin Hansen, MS, RPh
Saturday, August 21
Break the Bank: Funding PGY2 Residency Training Programs
Saturday, 8:50 am – 10:05 am
ACPE Activity #204-000-10-166-L04P / 1.25 Credit Hours / Knowledge-Based
Learning Objectives:
- Describe how to construct novel business plans to fund PGY2 residency training programs.
- Explain how to leverage PGY1 residency training programs to support PGY2 programs.
- Describe how to justify PGY2 residency training programs based on quality metrics, clinical measures, and patient care outcomes.
Heath Jennings, PharmD, BCPS, Director of Pharmacy Acute Care Services, University of Chicago Medical Center
Constructive Confrontation
Saturday, 8:50 am – 10:05 am
ACPE Activity #204-000-10-167-L04P / 1.25 Credit Hours / Knowledge-Based
Learning Objectives:
- Describe how to confront tough issues with residents, co-workers, and your boss and still maintain positive relationships with them.
- Explain how to use focused listening to consider the other person’s point of view.
- Explain how to negotiate solutions to differences of opinion without giving in or giving out.
Larry Johnson, Principal, Johnson Training Group
Nuts and Bolts of Residency Training
Saturday, 8:50 am – 10:05 am
ACPE Activity #204-000-10-168-L04P / 1.25 Credit Hours / Knowledge-Based
Learning Objectives:
- Identify the critical aspects of residency accreditation.
- Identify the available sources of information about residencies.
- Outline the process of applying for accreditation of a residency.
Bruce Nelson, RPh, MS, Director, Operations, Accreditation Services, American Society of Health-System Pharmacists
Sister Mary Louise Degenhart, ASC, MBA, FASHP, Precious Blood Center
PGY1 Take Home Tips: How to Always Be Survey Ready
Saturday, 10:30 am – 11:30 am
ACPE Activity #204-000-10-169-L04P / 1.0 Credit Hour / Knowledge-Based
Learning Objectives:
- Describe ways to streamline the process of completing a pre-survey questionnaire by collaborating with your residency advisory committee.
- Explain what documents to have readily available for the survey tem, including how many years back of documents to have on hand.
- Describe how to interpret an onsite report from the survey team at the end of the survey.
Minh-Tri Duong, Residency Program Director, PGY1 Education Coordinator, Pharmacy Services, Tampa General Hospital
Kristin Hanson, MS, RPh, Medication Safety Officer, Director, Pharmacy Practice Residency Program, Froedtert Hospital
PGY2 & Multiprogram Take Home Tips: How to Always Be Survey Ready
Saturday, 10:30 am – 11:30 am
ACPE Activity #204-000-10-170-L04P / 1.0 Credit Hour / Knowledge-Based
Learning Objectives:
- Compose a list of practical ways to improve survey preparedness for your program.
- Identify the unique survey readiness needs of PGY2 and multiprogram residency sites.
- Assess the current preparedness level of your residency program against common residency survey findings.
Alison Apple, DPh, MS, Director of Pharmacy, Methodist University Hospital
Michael DeCoske, PharmD, BCPS, Coordinator of Administrative Services, Duke University Hospital
Good to Great Community Residency Programs
Saturday, 10:30 am – 11:30 am
ACPE Activity #204-000-10-171-L04P / 1.0 Credit Hour / Knowledge-Based
Learning Objectives:
- Describe the qualities or critical factors that are associated with good and great community residency programs.
- Describe the patient care experience expectations for community residency programs.
- Contrast the service levels provided by good and great community residency programs.
- Describe community pharmacy residency cases and distinguish between good and great programs.
Jeff Goad, PharmD, MPH, FCPhA, FCSHP, Associate Professor, University of Southern California
William A. Miller , PharmD, MS, Professor Emeritus, University of Iowa
James A. Owen, BPharm, PharmD, BCPS, Director, Professional Practice, American Pharmacists Association
Managed Care Take Home Tips: How to Always Be Survey Ready
Saturday, 10:30 am – 11:30 am
ACPE Activity #204-000-10-172-L04P / 1.0 Credit Hour / Knowledge-Based
Learning Objectives:
- Describe ways to streamline the process of completing a pre-survey questionnaire by collaborating with your residency advisory committee.
- Explain what documents to have readily available for the survey team, including how many years back of documents to have on-hand.
- Describe how to interpret an on-site report from the survey team at the end of the survey.
- Develop a complete, on-target (but not burdensome) response to a formal written survey report.
Carey Cotterell, PharmD, FAMCP, FCSHP
Mark Brueckl, RPh, MBA, Assistant Director, Pharmacy Affairs, Academy of Managed Care Pharmacy
Residency Pearls: Bits of Wisdom, II
Saturday, 11:35 am – 12:45 pm
ACPE Activity #204-000-10-173- L04P / 1.0 Credit Hour / Knowledge-Based|
Learning Objectives:
- Describe methods for assessing and selecting residency applicants.
- Explain strategies for obtaining unique funding for residency programs
- Describe ways to increase the number of residents and/or program types.
- Propose ways of training residents to precept pharmacy students.
With no more than 5 minutes each, presenters share one powerful idea, concept, or practice that has proven useful in day-to-day practice, and may not be widely known, understood, published, or taught. (Not a repeat session: these Pearls are in addtion to the previous day's presentations.)
Moderator: Michelle McCarthy, PharmD