Leslie Stein, Professional Life Coach
Making Monumental Discussions Manageable
Friday, August 20, 8:00 - 9:00am
Everyone has a natural communication style, ranging from the person who wants to control the conversation, to the person who sits backs evaluating, to the nitpicker who has to be provided every detail. One of the important keys to effective communication—especially when the stakes are high—is learning to read and adjust to the communication style of others. Based on the DiSC model, this session will provide an understanding of the common communication styles. You will learn simple techniques for identifying another person's dominant communication style and strategies for effectively communicating with each style. Past participants have found this session extremely valuable in helping improve communication effectiveness with managers, subordinates, peers, and clients.
Larry Johnson, Principal, Johnson Training Group
Absolute Honesty: Building a Strong Team Culture that Values Straight Talk and Rewards Integrity
Saturday, August 21, 7:45 - 8:45am
Let’s face it. Straight, honest, no-nonsense communication in organizations today is more rare than common. Whether it’s fear of reprisal, natural timidity, or not wanting to hurt someone’s feelings, many of us avoid telling the truth when the truth needs to be told. The same applies to many of those who work for us. The cost of such reticence can be high. If managers can’t get honest feedback from their subordinates, they, like the emperor in the fable of the Emperor’s New Clothes, will make foolish decisions. If teachers and staff can’t get honest feedback from their principals and other managers, they don’t improve, and their poor performance devalues the institution. If team members feel uncomfortable expressing contrary opinions, the status quo never gets challenged and creativity dies.
Based on Larry Johnson’s latest book, Absolute Honesty: Building A Corporate Culture That Values Straight Talk and Rewards integrity, Larry shows you how to enhance your leadership skills by establishing a new standard of communication – a standard that encourages creativity through candid discussions, frank expression of ideas, and healthy debate. A Standard that tells the truth, doesn’t mince words, and is guided by a clear sense of right and wrong.