Topics on this page:

• Verbal & Written Communication Skills
• Teaching Skills
• Organizational Skills
• Leadership Skills

Leadership Skills

• Motivational Management: Developing Leadership Skills
  DM Eade, Advanced Leadership Group
• White S. Will there be a pharmacy leadership crisis? An ASHP Foundation Scholar-in-Residence report. Am. J. Health Syst. Pharm., 2005 Apr;62:845-855.
• White S. Are you a manager or a leader. Am. J. Health Syst. Pharm., 2005 Jun;62:1206.
• Zilz DA, Woodward BW, Thielke TS, Shane RR, and Scott B. Leadership skills for a high-performance pharmacy practice. Am. J. Health Syst. Pharm., 2004 Dec; 61: 2562 - 2574.
• Other Resources
  • Leaders Conference 2009
  • The Conscience of a Pharmacist: Essays on Vision and Leadership for a Profession (2001), WA. Zellmer
  • Harvey A.K. Whitney Award Lectures, 1950-2009, ASHP Research and Education Foundation

Teaching Skills

• Effective Clinical Teaching (PDF)
  A module designed to provide pharmacists with the tools necessary to effectively teach pharmacy students in all types of clinical (pharmacy practice) settings
  Texas Southern University College of Pharmacy and Health Sciences, Texas Tech University Health Science Center School of Pharmacy, University of Houston College of Pharmacy, The University of Texas at Austin College of Pharmacy
  JH Kleffner Ed.D. and WD Hendrickson, M.S., M.A.
• Effective Teaching Strategies
  S Hayden, MD, FACEP, Dept. of Emergency Medicine, UCSD Medical Center
• Dobbie AE, Tysinger JW, Freeman J. Strategies for efficient office precepting. Fam Med., 2005 Apr;37(4):239-41. (PDF)
• The "One Minute Preceptor" method (from 5 Microskills for Clinical Teaching)
  MAHEC Office of Regional Primary Care Education, Asheville, NC
  Ohio University College of Osteopathic Medicine
  • Get a commitment
  • Probe for supporting evidence
  • Teach a "clinical pearl"
  • Reinforce what was done well
  • Give guidance about errors and omissions
• Hewson MG. A theory-based faculty development program for clinician-educators. Acad Med., 2000;75(5):498-501.
• Orlander JD, Gupta M, Fincke BG, Manning ME, Hershman W. Co-teaching: a faculty development strategy. Med Educ., 2000;34(4):257-65. 
• Handbook for Pharmacy Educators: Contemporary Teaching Principles and Strategies (2000), by Noel E., Ph.D. Wilkin (Editor)

Organizational Skills

• Want to be a successful preceptor? Get Organized!
  American Academy of Family Physicians
• Importance of organizational skills (PowerPoint)
  D Kunkel, Nazareth College
• Tutorials on developing organizational skills
  Center for Teaching and Learning Excellence (CTLE), University of Scranton

Verbal & Written Communication Skills

• Improve Your Communication Skills
  Mind Tools, Essential Skills for an Excellent Career
  Fowler and J Manktelow
• Improve Your Communication Skills
  Inc.com, The Daily Resource for Entreprenurs
  Includes information on giving presentations and running meetings
• How to Learn Assertive Communication in Five Simple Steps
  Your Guide to Stress Management, E Scott
  "Stress Management," About.com
• Advancing Education in Interpersonal and Communication Skills (PDF)
  Accreditation Council for Graduate Medical Education (ACGME) Outcome Project
• How to Formulate and Answer Clinical Questions
  • High Yield Clinical Questions, from Effective Teaching Strategies
    S Hayden, MD, FACEP, Dept. of Emergency Medicine, UCSD Medical Center
    • Why do you believe that to be true?
    • How did you reach that conclusion?
    • What led you to that decision?
    • Why is (X) approach better than (Y) approach?
    • Why is that information important?
    • What will happen if you don’t do (X)?
    • What is the association between (X) and (Y)?
  • Weinfeld JM, Finkelstein K. How to answer your clinical questions more efficiently. Fam Pract Manag., 2005 Jul-Aug;12(7):37-41.
• How to Write Objectives
  • How to Write Clear Objectives
    The Pennsylvania State University
• Hobson EH, Waite NM, and Briceland LL. Writing tasks performed by doctor of pharmacy students during clerkship rotations. Am. J. Health Syst. Pharm., Jan 2002; 59:58 - 62.
• Other Resources
  • Communicating Effectively, A Desktop Guide to Punctuation, Grammar, Format, and Style (2002), by MR Summerfield
  • Communication Skills for Pharmacists(2005), 2 nd edition, by B Berger
  • Communication Skills in Pharmacy Practice: A Practical Guide for Students and Practitioners (2002), 4th edition, by W Tindall, R Beardsley, and C Kimberlin
  • Interpersonal Communication in Pharmaceutical Care (1994), by H Meldrum
  • Writing, Speaking, and Communication Skills for Health Professionals (2001), by S Barnard, K Hughes, D St.James, Health Care Communication Group, K. Hughes
  • A Behavioural Approach to Pharmacy Practice (2000), by PR Gard (Editor)
  • The Handbook of Communication Skills (1996), 2nd edition, by O. Hargie