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ASHP Drug Product Bar-Code Problem Reporting Center

Report a bar-code medication problem to ASHP if one of the following scenarios is identified:

  • Bar Code not readable by scanner
  • No bar code on UD product
  • Scanned, but reads as another product
  • Other Bar Code problems that interrupt patient care or pharmacy efficiency

In order for the ASHP to better serve its members needs with Bar Code medication initiatives:

  • It is vital for members and others responsible for managing pharmacy information systems and pharmacy inventories to report their bar code medication problems to ASHP.
  • Reports assist ASHP in learning about and assessing the extent of bar code medication issues.
  • Aggregate information may be shared with the Food and Drug Administration, PhARMA, GphA, and other manufacturers to advocate for the inclusion of usable bar codes to improve patient safety.

ASHP depends on members for information to assist in making decisions, setting priorities, and planning and implementing actions to address medication problems. Bar Code Problems can be reported online by filling in the form below. Complete information about the problem is necessary for ASHP's analysis.

Thank you for any assistance provided.  Please let us know how we can be a better resource for you by emailing us at  informatics@ashp.org

*Mandatory Fields
Name of Drug Product
 *
Drug Strength and
Package Size

 *

Drug Product's Manufacturer
 *
NDC#
 *
Identify problem with bar code
 *
If you selected other above, please identify the problem
E-mail
(Please use a valid e-mail so we can follow up with you if necessary)
  *
What software vendor are you utilizing for bar code medication administration?
 *
What bar-code scanner are you using?
What symbology is on the product?
Have you reported this problem to the manufacturer?
Any other comments you would like to send to ASHP?
 
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