BETHESDA, MD 03 January 2014—Nipro Diagnostics on January 2 recalled about 600 blood glucose meters that display a unit of measure not commonly used in the United States.
According to the company, the devices were factory-preset to display test results in "mmol/L" instead of "mg/dL". Users who do not notice the displayed units in the lower right corner of the device's screen may incorrectly believe their blood glucose level is lower than it really is.
The recall affects 501 TRUEbalance meters and 105 TRUEtrack meters that were distributed in the United States from September 2008 to May 2013.
Nipro has instructed patients to contact Stericycle at 866-236-4518 and provide the serial number of their meter to determine whether it is part of the recall. The company will replace the recalled meters at no charge.
The company stated that it has not received any reports of adverse events related to the recalled devices.
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