JEFFREY R. CHALMERS, Pharm.D. (firstname.lastname@example.org), is the System Director of Pharmacy Informatics and Technology for the Cleveland Clinic Health System in Cleveland. He leads teams that support all pharmacy automation and technology, as well as the medication management tools within the enterprise electronic medical record in both the inpatient and ambulatory environments. His teams support both national and international operations within 11 hospitals in Ohio and Florida in addition to the services at Cleveland Clinic Abu Dhabi and London. His responsibilities also include support for 20 retail pharmacies and nearly 1000 ambulatory clinics and surgery centers. Dr. Chalmers earned his bachelor’s degree in pharmacy from the University of Toledo and his Pharm.D. from the University of Florida. He is an adjunct faculty member at Northeast Ohio Medical University teaching classes in pharmacy informatics.
Jeff prides himself as an informatics pharmacist with expertise in clinical decision support, data analytics, inventory management, and the use of artificial intelligence to improve caregiver efficiency. Jeff created the Cleveland Clinic pharmacy informatics PGY-2 residency program in 2013, illustrating his passion for pharmacy informatics and his desire to give back to the profession. He served as the Residency Program Director until 2018.
Within ASHP, Jeff has served as a member and Vice Chair of the SAG on Clinical Information Systems in 2015-16 and the Chair for the 2016-17 year. He is a frequent presenter at ASHP Midyear and Summer meetings as well as other user group meetings and conferences.
There has never been a better time to serve in healthcare informatics. We have moved from a time where the primary focus was implementation of electronic medical records (EMRs) to a time of thoughtful optimization of these technologies with a focus on the needs of caregivers and patients. This has allowed us to build multidisciplinary partnerships to create solutions that provide an efficient experience for both our caregivers and patients.
Clinical decision support tools have become more robust, leveraging artificial intelligence to make clinicians faster, more effective, and accurate in their prescribing, dispensing, and optimization of drug therapies. Due to this pivoting of focus, there has been a dramatic increase in interest in pharmacy informatics. APPE students are on elective informatics rotations every month, informatics block rotations are becoming required components of some PGY-1 and 2 residency programs, and the quantity and quality of applicants to our own residency programs and open positions continues to improve.
As a Section, I believe we have an obligation to continue to highlight the successes that result from the work of pharmacy informatics. We need to counter the negative perceptions of EMRs and acknowledge the improvements in patient care and safety that are ultimately achieved by a strong pharmacy informatics team members.
It would be an honor to represent our Section as a Director- at-Large to focus on advancing our profession and highlighting the many improvements our members have and will continue to make to support clinicians delivering effective medication therapies.