ASHP Leadership Conference Spotlights Motivational Factors for Line Pharmacists
Key note speaker Richard Ruhe, Ph.D., author of the training program Total Quality Leadership, discussed the importance of retraining and redeploying the workforce to meet organizational objectives and individual goals. In addition, attendees participated in an interactive panel discussion, led by Ruhe, which provided insight into the topic of mentoring.
Popular sessions included, "Putting Technology to Work for You," featuring Bill Felkey, M.S., associate professor, Pharmacy Care Systems, Auburn University College of Pharmacy, and "Sharpening Your Communication Skills," presented by independent communications consultant Michael Brandwein. Other popular sessions focused on benchmarking, conflict resolution, balancing personal and professional life, dealing with ethical dilemmas, and establishing performance measures. Participants also benefited from breakout discussions on key interest topics and a variety of networking opportunities.
"This conference provided a unique opportunity for pharmacy directors to learn what motivates and enables staff pharmacists to provide quality pharmaceutical care," said ASHP President Bruce E. Scott, M.S. The conference was sponsored by the ASHP Center on Pharmacy Practice Management and made possible through grants from Eli Lilly & Company, Pfizer Inc., and Roche Laboratories.
ASHP is the 30,000-member national professional association that represents pharmacists who practice in hospitals, health maintenance organizations, long-term care facilities, home care, and other components of health care systems. ASHP believes that the mission of pharmacists is to help people make the best use of medications. Assisting pharmacists in fulfilling this mission is ASHP's primary objective. The Society has extensive publishing and educational programs designed to help members improve their delivery of pharmaceutical care, and it is the national accrediting organization for pharmacy residency and pharmacy technician training programs.