|1||Check with state Board of Pharmacy: What are technicians currently allowed to do/not do?||e.g. what pharmacist oversight, verification is required? Can other providers access changes in the EHR before the RPh signs off?|
|2||Workflow: will technicians document med history on paper, or directly into EHR?||If on paper, will technician or RPh update in EHR?|
|3||Staffing: aligning coverage with peak admissions.|
|4||Consider all points of admission: ED, Surgical, direct admits, transfers from other systems|
|5||Multidisciplinary approach: involved all disciplines in process, if pharmacy will own process (e.g. nursing, physicians, etc.)|
|6||What is process/accountability when pharmacy staff/technicians not available? Or volumes too high?|
|7||What is your goal for completion time from admission?
24 hours? Before admission orders are written?
|8||Training: what training will be required and who will provide initial/continuing training?||Senior technician, residents, managers, ToC specialist|
|9||Do technicians have access to the necessary information in the EHR (or can it be granted)?||ED track board, surgical schedules, progress notes|
|10||Staffing: will new technicians be hired or will existing technicians be resourced to program?||New FTE or resourced from existing resources|
|11||Staffing: will pharmacy technicians, pharmacy interns, or both participate in the program?||If students, coverage of breaks, exams, etc.|
|12||Identify metrics to track to ensure success of program||Time to completion, quantity completed, satisfaction surveys|