| Item | Notes | |
| 1 | Check with state Board of Pharmacy: What are technicians currently allowed to do/not do? | e.g. what pharmacist oversight, verification is required? Can other providers access changes in the EHR before the RPh signs off? |
| 2 | Workflow: will technicians document med history on paper, or directly into EHR? | If on paper, will technician or RPh update in EHR? |
| 3 | Staffing: aligning coverage with peak admissions. | |
| 4 | Consider all points of admission: ED, Surgical, direct admits, transfers from other systems | |
| 5 | Multidisciplinary approach: involved all disciplines in process, if pharmacy will own process (e.g. nursing, physicians, etc.) | |
| 6 | What is process/accountability when pharmacy staff/technicians not available? Or volumes too high? | |
| 7 | What is your goal for completion time from admission? 24 hours? Before admission orders are written? |
|
| 8 | Training: what training will be required and who will provide initial/continuing training? | Senior technician, residents, managers, ToC specialist |
| 9 | Do technicians have access to the necessary information in the EHR (or can it be granted)? | ED track board, surgical schedules, progress notes |
| 10 | Staffing: will new technicians be hired or will existing technicians be resourced to program? | New FTE or resourced from existing resources |
| 11 | Staffing: will pharmacy technicians, pharmacy interns, or both participate in the program? | If students, coverage of breaks, exams, etc. |
| 12 | Identify metrics to track to ensure success of program | Time to completion, quantity completed, satisfaction surveys |
