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Our Services

The experts at ASHP Consulting are successful, pragmatic leaders who understand both the operational and financial needs of not only the pharmacy department, but also the C-suite. We offer best practices and standards-based services to meet your pharmacy’s specific needs, delivered by consultants with a record of improving pharmacy practice, patient outcomes, and training programs.

ASHP Consulting offers customized analysis and assessment as well as consulting plan development and implementation, followed by presentation of formal recommendations.

Service Offerings

We customize our review to meet your needs. In addition to our list of offerings, the comprehensive review may include evaluations of the following:   

  • Effectiveness of pharmacy services
  • Relationships between pharmacy personnel and medical, nursing, and other healthcare professional staffs
  • Quality Management Program
  • Relationships between the pharmacy team and corporate partners or academic affiliates
  • ASHP Best Practices application and implementation
  • Regulatory requirement compliance gap analysis and planning

We will evaluate placement of pharmacists in clinical roles, including numbers and types of clinicians, identification of services to be provided, measurement of impact on outcomes, and alignment with the Practice Advancement Initiative. 

Service offerings include:

  • Clinical Pharmacy Programs and Services
  • Transitions of Care
  • Use of Pharmacy Technicians in Clinical Service Delivery
  • Medication Policy
  • Medication Safety
  • Medication Stewardship
  • Dashboards and Metrics
  • Accountability for Patients’ Medication-Related Outcomes

With the USP standards implementation date of December 1, 2019, many facilities will be making needed changes to ensure compliance with USP Chapter <800> requirements. Our consultants can help with any USP Chapter <800> and Chapter <797> needs.

Service offerings include:

  • Sterile Compounding Processes
  • Personnel
  • Facilities and Engineering Controls
  • Environmental Quality
  • Protection
  • Compounding
  • Sterile Product Prescribing, Ordering, Receiving, Preparing, Administering, Transport, and Disposal

Is your hospital or nursing care center compliant with the 2017 Joint Commission requirement to establish antimicrobial stewardship programs (ASPs) to optimize use of antimicrobials and minimize resistance?  Our consultants will assess your facility’s current antimicrobial use and resistance patterns and work with your antimicrobial stewardship team to optimize your ASP.  Or, our consultants will assist with the development of a new team at your site.  Recommendations for a customized ASP program will be provided. 

Service offerings include:

  • Antimicrobial Stewardship Program Development
  • Strategies for Stewardship
  • Antimicrobial Use Expertise
  • Monitoring Antimicrobial Prescribing, Use, and Resistance
  • Financial Resources
  • Leadership and Management
  • Policies and Procedures

ASHP Consulting experts will assist with needs assessment, planning, implementation, and optimization of specialty pharmacy services and programs at your facility. Whether using existing facilities with only a small increase in staff or building a new health-system-based specialty pharmacy, we will customize a specialty pharmacy plan for you and help you implement that plan. 

Service offerings include:

  • Business Plan Development
  • Structure and Design of Operation
  • Organizational Infrastructure
  • Access to Medications
  • Patient Case Management
  • Quality Metrics
  • Review of Specialty Medication Prescription Patterns and Capture
  • Personnel Management
  • Pharmacy Facilities and Space
  • Information Technology Needs
  • Payer Mix Analysis
  • Policies and Procedures
  • Preparation for Specialty Pharmacy Accreditation

We provide an assessment and recommendations for sites seeking assistance with starting a residency, programs planning to seek accreditation, and programs seeking assistance with redevelopment. The assessment may include program design, implementation, and operations; an evaluation of adequacy of pharmacy services to support the residency program; an evaluation of preceptor qualifications; and a range of other topics. Mock accreditation surveys are available for all types of residency programs.*

Service offerings include:

  • Readiness Assessment for a Residency Program
  • Design or Redesign of Residency Program
  • Survey Preparation/Mock Survey
  • Onsite Preceptor Training and Development Programs
  • ASHP Residency Program Design and Conduct Workshops
  • Graduate Medical Education Pass-Through Funding Assistance

* ASHP Consulting is not affiliated with the Accreditation Services Office at ASHP, and the ASHP Accreditation Services Office is not connected or affiliated in any manner with programs or sites that use ASHP Consulting. ASHP Consulting staff and contractors do not participate in the processes used by the ASHP Accreditation Services Office or the ASHP Commission on Credentialing. Further, decisions regarding accreditation status of residency programs rest solely with the ASHP Commission on Credentialing and are not in any manner influenced by or known by ASHP Consulting.

Think you have drug diversion or drug security problems? Not sure if your processes and systems are working effectively? Contact us to help you develop, implement, and evaluate tools for monitoring and enhancing control of your medication use system.

Service offerings include:

  • Organization Oversight and Accountability
  • Interdisciplinary Human Resource Management
  • Automation and Technology
  • Monitoring and Surveillance
  • Chain of Custody
  • Storage and Security in All Areas
  • Internal Pharmacy Controls
  • Prescribing and Administration
  • Returns, Waste, and Disposal
  • Audits and Analysis
  • Policy and Procedure Review
  • Legal and Regulatory Requirements

Our experts bring exceptional proficiency in assessing challenges and making recommendations for improvement in the following areas:

  • Medication Distribution and Control
  • Procurement and Supply Chain Efficiencies
  • Facilities and Equipment
  • Staffing Plan Assistance
  • Emergency Preparedness
  • Regulatory Compliance
  • Policies and Procedures
  • Metrics and Benchmarking
  • Investigational Drugs
  • Special Services Operations
  • Surgical Services
  • Oncology Services
  • Pediatric Services
  • Infusion Center
  • OR and Perioperative
  • Telepharmacy Services

We create and plan the implementation of a comprehensive ambulatory care strategy, which can include patient-centered medical homes, community health centers, long-term care facilities, hospital outpatient departments, physician practices, and freestanding pharmacies. We then prepare a feasibility analysis that includes projected revenue capture, projected quality improvements, and enhanced patient outcomes that accompany expansion of these services. 

Service offerings include:

  • Pharmacy and Pharmacist Services
  • Direct Patient Care Services
  • Clinical Care Plans and Disease State Management
  • Medication Use Policies
  • Formulary Management and Integration
  • Drug Recall and New Prescribing Information
  • Medication Use Evaluation
  • Medication Safety
  • Patient Safety
  • Antimicrobial Stewardship and Infection Control
  • Documentation and Measurement of Patient Care, Interventions, and Outcomes
  • Performance Improvement
  • Policies and Procedures
  • Human Resources
  • Laws and Regulations
  • Facilities, Equipment, and Other Resources
  • Financial Resources Management
  • Purchasing and Maintaining Drug Products
  • Managing Inventory, Drug Storage
  • Dispensing Medications
  • Ambulatory Care Billing Practices
    We evaluate current billing practices and formulate clear billing procedures to maximize revenue capture specific to the institution or health system. 

Integrating processes across your health system? Becoming a new member of a health system? We will help you integrate your pharmacy services.
Service offerings include:

  • System Strategic Plan
  • Unification of Operating Plans
  • Practice Model Integration
  • Governance and Management Structure
  • Financial Integration
  • Patient Care Services Integration
  • Health Information and Automation Integration
  • Formulary and Medication Use
  • Human Resources
  • Performance Measurement and Internal Benchmarking
  • Incentives Alignment

Changing your electronic health record? Changing your pharmacy computer system? Implementing new automation? We can help you.

Service offerings include:

  • Integration of Pharmacy Automated Systems with Hospital Information Systems
  • Inpatient/Outpatient Computerized Provider Order Entry
  • Integration of Clinical Decision Support System into the Computerized Provider Order Entry System
  • Use of Barcode Technology for Inventory, Preparation, Compounding, Dispensing, and Administration of Medications
  • Use of Automated Dispensing or Robotics for Dispensing of Medications
  • Integration of Smart Infusion Pumps into the Medication Use Process
  • Telepharmacy Technology
  • Human Factor Analysis

Our consultants work with managers and leaders to identify areas of concern and develop customized solutions for your organization and department.
Service offerings include:

  • Strategic Planning
  • Human Resource Management
  • Employee Engagement
  • Department Culture
  • Pharmacist Competencies, Credentialing, and Privileging
  • Organizational Chart Analysis
  • Communication Strategies
  • Staff Development
  • New Service Planning, Development, and Implementation
  • Committee Memberships and Appointments
  • Financial Management
  • Revenue Cycle Management
  • Budget Development and Management
  • Charge Master Development and Maintenance
  • Income-Expense Analysis
  • Prior Authorization Processes
  • Patient Assistance Programs
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