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Press Release

Conference to Help Pharmacy Managers Increase Performance Skills in Health Systems

People are the most valuable asset in health care systems, and one of the biggest challenges facing pharmacy leaders is learning how to cultivate top performers within their organizations. The ASHP Fourth Annual Leadership Conference on Pharmacy Practice Management, to be held Oct. 8-10, 1999, at the Dallas-Fort Worth Lakes Hilton, will teach pharmacy managers and administrators new skills to bring out the best professional abilities in their pharmacy staff.

"Managing for Success: Cultivating People and Performance in Health Systems" will help managers identify critical factors in increasing staff productivity and satisfaction. Attendees will learn how to: 

  • Identify ways to nurture employees into leadership roles; 
  • Create a plan for motivating staffers to assume expanded patient-care roles; 
  • Differentiate credentialing, competency assessment, and professional competence; 
  • Learn strategies for leading and managing organizational changes; 
  • Understand key ethical issues facing health-system pharmacy leaders and managers; and 
  • Understand methods for benchmarking staff productivity.

The conference is sponsored by the ASHP Center on Pharmacy Practice Management and will feature special breakout sessions for interactive discussions and presentations by experts to help pharmacy managers ensure that they can meet the demands of growing health systems. In addition, the conference will provide a variety of networking opportunities. 

Motivational speaker, consultant, and trainer, Richard Ruhe, Ph.D., will deliver the keynote address. Dr. Ruhe is a senior associate for The Ken Blanchard Companies and is author of the training program, Total Quality Leadership. Dr. Ruhe will discuss the importance of retraining and redeploying the workforce to merge organizational objectives with individual goals. 

Registration for the conference, which is limited to 250 participants, will be handled on a first-come, first-served basis. Pharmacy directors and assistant managers are encouraged to attend. For more information, call ASHP at (301) 657-3000, ext. 1829, or visit ASHP's Web site at The cost is $225 for ASHP members. Additional discounts are available for multiple registrations. 

ASHP is the 30,000-member national professional association that represents pharmacists who practice in hospitals, health maintenance organizations, long-term care facilities, home care, and other components of health care systems. ASHP believes that the mission of pharmacists is to help people make the best use of medications. Assisting pharmacists in fulfilling this mission is ASHP's primary objective. The Society has extensive publishing and educational programs designed to help members improve their delivery of pharmaceutical care, and it is the national accrediting organization for pharmacy residency and pharmacy technician training programs.