Dosing Device Woes Lead to Tylenol Recall
McNeil Consumer Healthcare today announced the recall of 574,000 bottles of Infants' Tylenol oral suspension after complaints about the product's dosing device.
The wholesale- and retail-level recall applies to lots BIL0U00, BIL0V00, BIL3500, BJL2D00, BJL2E00, BJL2T00, and BJL2U00 of the 1-oz., grape-flavored product, which was distributed throughout the United States.
According to the company, a "small number" of consumers have inadvertently pushed the flow restrictor into the bottle when attempting to insert a dosing syringe into the bottle.
The dosing syringe and the bottle fitted with the flow restrictor are the components of the so-called SimpleMeasure system, according to McNeil.
The company has released a Youtube video that explains the proper use of the SimpleMeasure system. The video explains that only about half of the syringe tip should be pushed through the opening in the flow restrictor.
The video and the recall announcement both instruct consumers who have pushed the flow restrictor into the bottle to call McNeil at 888-222-6036 or complete an online form at www.tylenol.com to request a refund.
Consumers should not use the product if the flow restrictor is not in place, the company stated.