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Pharmacy Technician Practice Vision: A Roundtable Conversation of Future Directions, Challenges, and Incentives

Broadcast Date: May 25, 2022


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This podcast episode discusses strategies to improve engagement, emotional components of retention and job satisfaction, and methods to recognize the valuable role technicians provide in patient care. With the heightened national issue around healthcare burnout and how this impacts professional satisfaction and retention for pharmacy technicians this discussion provides insights how organizations have made improvements to support their pharmacy technicians.


Justin WingeJustin Winge joined the Pharmacy Department at Carolinas Medical Center as a part of Atrium Health 2004 and staffed in all inpatient and sterile compounding areas. After 8 years in that role, Justin transitioned into leadership positions, first as Lead Technician and then in 2015 to Technical Operations Manager. Away from Carolinas Medical Center Justin sits on the boards for Stanley CC as well as Central Piedmont CC technician programs.

Nicole DeWerthNicole DeWerth is a Certified Pharmacy Technician with University Hospitals Cleveland Medical Center. She holds an Associate of Applied Science Degree in Pharmacy Technology awarded from Cuyahoga Community College, has over a decade of experience in various pharmacy settings and is currently serving as the Pharmacy Technician Supervisor for Rainbow Babies and Children’s Hospital as well as the Pharmacy Technician Compliance Coordinator for the Academic Region. Feel free to contact her by email at [email protected].

Niaz DeyhimDr. Niaz Deyhim received a Bachelor of Science in Biomedical Sciences at Texas A&M University – Kingsville, followed by a Doctor of Pharmacy at Texas A&M University College of Pharmacy. Dr. Deyhim is currently a Pharmacy Administrative Specialist at Houston Methodist Hospital, where she also completed a two-year Health-System Pharmacy Administration and Leadership residency program with a Master of Science at the University of Houston. Her professional interests include inpatient operations, regulatory compliance, and medication safety.

Douglas FischerDouglas Fisher, PharmD, MS completed his pharmacy school at Manchester University in Fort Wayne, IN. After Pharmacy School, Douglas completed a PGY1/2 Health System Pharmacy Administration Residency at Mission Health while completing a Master’s in Pharmacy Administration from UNC Chapel Hill. He started with Atrium Health in 2018, transitioned to Atrium Health’s CMC in 2021, and is now Pharmacy Director over Sterile Compounding, Pediatrics, Oncology, and OR services.

The information presented during the podcast reflects solely the opinions of the presenter. The information and materials are not, and are not intended as, a comprehensive source of drug information on this topic. The contents of the podcast have not been reviewed by ASHP, and should neither be interpreted as the official policies of ASHP, nor an endorsement of any product(s), nor should they be considered as a substitute for the professional judgment of the pharmacist or physician.