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COVID-19 and the Rise of a Remote Workforce: Technicians

Broadcast Date: August 6, 2021


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This podcast will be a two-part series, the first focused on pharmacists and the second on technicians. The goal is to discuss the impact of the pandemic on pharmacy staff working remotely both now and in the future.


Nicole FosterNichole Foster is the Program Director of the Pharmacy Technician Training Program at Vanderbilt University Medical Center in Nashville, TN. She has 18 years of experience in many facets of pharmacy practice. Nichole has earned her MEd, MBA, and CPhT-Adv and is the mother of twins. In her spare time, she likes to do outdoor activities with her husband and kids and workout at her CrossFit gym.

Stephanie JeanStephanie Jean received her undergraduate degree from The University of Texas at Austin and her Pharm.D. from the University of North Carolina (UNC) Eshelman School of Pharmacy. After pharmacy school, Stephanie completed a PGY1/PGY2/MS Health-System Pharmacy Administration residency at UNC Medical Center and earned an MS in health-system pharmacy administration from the UNC Eshelman School of Pharmacy. She is currently a clinical manager at UNC Health, supervising the pharmacy benefit arm of the Medication Assistance Program.

Ellen RevakEllen Revak is Director of Pharmacy Services at Aurora St Luke’s Medical Center part of Advocate Aurora Health. At Aurora St. Luke’s she supports pharmacy clinical services, medication safety, pharmacy learner programs, and serves as a preceptor for PGY1 and PGY2 residents. Her interests include medication safety, employee engagement, health system integration, and pharmacy automation.

Drew HolmesDrew Holmes is an Ambulatory Pharmacy Clinical Manager at The University of Kansas Health System in Kansas City. He graduated with his PharmD from The University of Tennessee College of Pharmacy in Memphis. Drew then completed a PGY1/PGY2 HSPAL Residency at The University of Kansas Health System and received a MS in Pharmacy Practice from The University of Kansas School of Pharmacy. Drew helps lead clinical services in the ambulatory clinics across the health system.


The information presented during the podcast reflects solely the opinions of the presenter. The information and materials are not, and are not intended as, a comprehensive source of drug information on this topic. The contents of the podcast have not been reviewed by ASHP, and should neither be interpreted as the official policies of ASHP, nor an endorsement of any product(s), nor should they be considered as a substitute for the professional judgment of the pharmacist or physician.