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Effectively Leading Change: Application of Change Management with Front Line Leaders

Broadcast Date: October 28, 2020


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A discussion with two front line leaders who have recently gone through a significant change in their respective workplace environments. Dr. Stump will discuss unplanned anticoagulation clinic changes as a result of the Covid-19 pandemic and Dr. Chambers will discuss a planned construction move. The integration of a few different change management theories will be used to explain how these leaders effectively led change in their institutions.


Christine McLellanChristine McLellan, Pharm.D., MHA, BCPS, DPLA, is the Pharmacy Clinical Coordinator and PGY1 Residency Program Director at Emerson Hospital in Concord Massachusetts. She received her Doctor of Pharmacy degree from the University of Rhode Island. She is a graduate of the ASHP Foundation Pharmacy Leadership Academy, and went on to further her education by completing her Masters in Healthcare Administration from Simmons College. Dr. McLellan’s areas of interest include pharmacy practice management, medication safety, and quality improvement. She has been an active member of MSHP and ASHP throughout her career.

Brian StumpDr. Brian Stump graduated from the University Of Maryland School Of Pharmacy in 2007 and completed two years of post-graduate training specializing in critical care medicine. Dr. Stump had served as the clinical pharmacy specialist for critical care service at Frederick Health Hospital prior to taking on the management role in 2017. He has a passion for advancing the role of the pharmacist in a wide variety of clinical settings. Dr. Stump has an active yoga practice, enjoys hiking and being outdoors as well as cooking.

Kasandra ChambersKasandra Chambers, PharmD, MBA, MS is the Associate Director of Pharmacy at Kentucky Children’s Hospital, part of UK Healthcare, in Lexington, Kentucky. Kasandra received her Doctor of Pharmacy degree and her Masters in Business Administration from Cedarville University in Cedarville, Ohio. She completed a PGY1/PGY2 Health-System Pharmacy Administration residency at Nationwide Children’s Hospital in Columbus, Ohio and earned her Masters in Health-System Pharmacy Administration from The Ohio State University. Previously, Kasandra managed the children’s hospital at Michigan Medicine in Ann Arbor, MI where she led the team through USP 797 renovation projects and was instrumental in driving positive culture change. She has served in several roles and various committees within ASHP, APhA, OPA, OSHP, and MSHP over the last few years.

The information presented during the podcast reflects solely the opinions of the presenter. The information and materials are not, and are not intended as, a comprehensive source of drug information on this topic. The contents of the podcast have not been reviewed by ASHP, and should neither be interpreted as the official policies of ASHP, nor an endorsement of any product(s), nor should they be considered as a substitute for the professional judgment of the pharmacist or physician.
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