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Proactive Practice Advancement: Strengths of Being Nimble During A Global Pandemic – A conversation with Patricia Kienle and Armando Cortes

Broadcast Date: September 18, 2020


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Join SPPL HSPAL member Armando Cortes as he converses with past ASHP John W. Webb Lecture Award Recipient. Patricia Kienle. This podcast highlights elements from the lecture as she describes nimble leadership in pharmacy, provides examples on how we use nimble leadership during a global pandemic, and notes resources for individuals in pharmacy leadership roles.


Armando CortesArmando Cortes is the pharmacy operations manager at Ingalls Memorial Hospital. Armando recently completed his Health-System Pharmacy Administration and Leadership residency at the University of Chicago Medicine. He received his pharmacy education from Keck Graduate Institute School of Pharmacy in Claremont, California. His interests include operations management, clinical management and critical care.

Patricia KienlePatricia Kienle is the Director of Accreditation and Medication Safety for Cardinal Health. She received her pharmacy degree from the Philadelphia College of Pharmacy and Science and a Masters in Public Administration from Marywood University in Scranton, Pennsylvania. She is Board Certified as a Sterile Compounding Pharmacist, completed an Executive Fellowship in Patient Safety from Virginia Commonwealth University in Richmond, Virginia, and is an Adjunct Clinical Faculty member at Wilkes University in Wilkes-Barre, Pennsylvania. She served on the Board of Directors of the American Society of Health-System Pharmacists and as President of the Pennsylvania Society of Hospital Pharmacists. She is a Fellow of ASHP, was named Pharmacist of the Year by PSHP, the recipient of the Distinguished Achievement Award in Hospital and Institutional Practice from the American Pharmaceutical Association Academy of Pharmacy Practice and Management, the Distinguished Leadership Award from ASHP, the ASHP John W. Webb Lecture Award, and the Thomas S. Foster Award from the United States Pharmacopeia. She has served on the Pharmacotherapy Specialty Council of the Board of Pharmacy Specialties, the Pennsylvania Patient Safety Authority, the Hospital Professional and Technical Advisory Committee of The Joint Commission, and on the Board of Governors of the National Patient Safety Foundation. She is a current member of the USP Compounding Expert Committee and chairs the Subcommittee on Hazardous Drugs. Patti is the author of Compounding Sterile Preparations: ASHP’s Visual Guide to Chapter <797> video and Companion Guide, co-author of Meeting Accreditation Standards: A Pharmacy Preparation Guide, and author of The Chapter <795> Answer Book, The Chapter <797> Answer Book, and The Chapter <800> Answer Book. With over 500 invited presentations and 80 publications, she has special interests in promoting medication safety, compounding sterile preparations, accreditation, and regulatory issues.

The information presented during the podcast reflects solely the opinions of the presenter. The information and materials are not, and are not intended as, a comprehensive source of drug information on this topic. The contents of the podcast have not been reviewed by ASHP, and should neither be interpreted as the official policies of ASHP, nor an endorsement of any product(s), nor should they be considered as a substitute for the professional judgment of the pharmacist or physician.
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