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Ensuring Technician Voices in the Department

Broadcast Date: June 30, 2022


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This podcast episode discusses strategies to ensure pharmacy technicians have a voice in pharmacy, associated committees, and outcomes. With the heightened national issue around the pharmacy technician workforce the conversation shares how these processes impacts professional satisfaction, engagement, and retention for pharmacy technicians.


Jennifer ThompsonDr. Jennifer Thompson is the Pharmacy Operations manager at AnMed Health in Anderson, South Carolina. Jennifer obtained her PharmD from the Medical University of South Carolina and her MBA from Anderson University. She has previously served on the Board of Directors of the South Carolina Society of Health Systems Pharmacy and currently serves as an ASHP regional delegate. Jennifer is a member of the Section Advisory Group on Frontline Leaders.

Kristen BarnesKristen Barnes is the pharmacy business specialist at Anmed Health. She has a BS in biological sciences from Clemson University. Kristen has been a nationally certified pharmacy technician for over 20 years. She worked in a retail pharmacy for 8 years before joining the team at Anmed Health. Outside of work, some of Kristen’s hobbies are spending time with her dogs and chickens, gardening, and game nights with her family.

Brittanie WielandBrittanie Wieland is a Pharmacy Operations Manager at The University of Kansas Health System. Brittanie received her PharmD from The University of Iowa and MS in Pharmacy Practice from the University of Kansas. She completed a 2-year residency in Health System Pharmacy Administration and Leadership at The University of Kansas Health System. She currently is a member of the Section Advisory Group of Frontline Leaders.

The information presented during the podcast reflects solely the opinions of the presenter. The information and materials are not, and are not intended as, a comprehensive source of drug information on this topic. The contents of the podcast have not been reviewed by ASHP, and should neither be interpreted as the official policies of ASHP, nor an endorsement of any product(s), nor should they be considered as a substitute for the professional judgment of the pharmacist or physician.